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  1. Fivepoint Payments
  2. Transaction Issue

Transaction Issue

Declines

  • Why do I see a pending charge after a decline?
  • Why did my card decline?
  • Insufficient funds
  • Address Verification Error
  • Exceeds maximum decline attempts
  • My card was declined, but I'm still showing that I was charged
See all 17 articles

Payment Search Issues

  • My information cannot be found
  • Search Error: Last Name and Date of Birth didn’t match
  • My account is not pulling up
  • I do not have my case number
  • I could not find my payment using Last Name and DOB
  • I could not find my case

Other

  • How can I pay my traffic ticket?
  • How do I pay more than one case?
  • How do I get a receipt?
  • How do I get a refund?
  • I don’t have an email address

About

Our software offerings focus on delivering solutions to state and local agencies; primarily courts and law enforcement with an emphasis on custom integration and user experience.

Location

Corporate Headquarters
Corporate Headquarters
FivePoint Payments 2221 Peachtree Rd NE STE D-205 Atlanta, GA 30309
FivePoint Payments

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