Transaction Issue

Declines

• Why do I see a pending charge after a decline?
• Why did my card decline?
• Insufficient funds
• Address Verification Error
• Exceeds maximum decline attempts
• My card was declined, but I'm still showing that I was charged

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Payment Search Issues

• My information cannot be found
• Search Error: Last Name and Date of Birth didn’t match
• My account is not pulling up
• I do not have my case number
• I could not find my payment using Last Name and DOB
• I could not find my case

Other

• How can I pay my traffic ticket?
• How do I pay more than one case?
• How do I get a receipt?
• How do I get a refund?
• I don’t have an email address